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Do You remember any of our early operating systems?
In Cherished Memories
Rob Ånderson
Nov 04, 2021
I still have ingrained in my mind the coffee and syrup skus. 221 - 2 lbs of Kenya, a "5" was half-pound, a "6", 1-pound. Creating guides for coffee skus by the register which then turned into someone creating a plexi, tabbed holder for all kinds of skus. Running X and Z tapes every night and always saying a prayer that there was enough tape in the Datachecker. Developing the ability to take that small bread pan scoop and pull a 1/2 pound of coffee in one shot on the scale. Rolling the bag the right way... applying the stamp (not sticker) exactly a 1/2 inch above the logo. Being a test store for ALS... Filling in for store managers in Canada because of the 13 stores trying to unionize and needing to be ready if they decide to strike. Using the Hummel Cup weekly. Adjusting the bypass. Experiencing first hand a La Marzocca pressure relief valve failure, which would fail in the open position and turn the store into the Amazon Rain Forest. Having Sharon (Christine Day's sister) run all of my initial training classes. Having Behar on day 2, teach me "Just say yes" directly and in his kindly way. Still being able to identify Sulawesi by eye, Sanani by taste, Espresso, Italian and French by color, and the ratio of House and French for Viennese Blend when you ran out. Still remember customers drinks from long past. Feeling the unease of someone at the merch wall needing to be greeted within 30 seconds... which manifests itself as ADD whenever I feel the presence of someone walking past a conference room I'm in. Remembering the growth of Manager Conferences... from hundreds to thousands. Much like a coffee bean and its surroundings, these influences have shaped my current and much matured personality and philosophy about Loving what you do and sharing it with others.
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In Cherished Memories
Rob Ånderson
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